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Avaya Intelligent Communications Transforms Business Processes for Improved Operational Efficiency and Customer Satisfaction
Avaya Inc. , a global leader in business communications applications, software and services, today introduced a new solution that addresses the challenges businesses face in responding faster, smarter and more effectively in today's 'always-on' world. It embeds Avaya Intelligent Communications capabilities into all types of business processes, resulting in new Communications Enabled Business Processes (CEBP) that help automate and manage the human collaboration required to conduct business. Comprised of new software and services, the CEBP solution enables enterprises to enhance operational efficiency, worker productivity and customer satisfaction.
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