Welcome!

Industrial IoT Authors: Elizabeth White, Stackify Blog, Yeshim Deniz, SmartBear Blog, Liz McMillan

Related Topics: FinTech Journal, Industrial IoT, Machine Learning , Agile Computing, @DevOpsSummit

FinTech Journal: Blog Feed Post

The Need for Human Centric Automation By @Automic | @DevOpsSummit [#DevOps]

Automation means freeing up their best and brightest talent to focus on making a difference

The Need for Human Centric Automation

By Chris Boorman

A focus on automation is now a very common trait for large enterprises today. Faced with rising competition and the unrelenting need to evolve their user experience to match changing customer expectations, enterprises now need to innovate even faster than before.

Automation is part of IT operations management, a sector which grew over 4% in 2013 to $19 billion, according to industry analyst, Gartner1. However, it is important to differentiate between human centric automation versus human replacement automation. The former is about using automation to free up talent to drive new initiatives, while the latter is about using automation to cut costs and resources.

Automation is an essential capability for enterprises seeking to innovate - whether through internal channels, acquisition or partnership. Gartner has previously statedthat for many organizations 80% of time can be spent on day-to-day processes, or ‘keeping the lights on' and this is not sustainable if they are to continue to win market share and grow in increasingly competitive markets.

Automation enables enterprises to automate those core processes not to make cuts, but to free up resource to work on new disruptive projects. Faced with an increasingly complex world of technology - cloud, mobile, big data, internet of things - as well as growing consumer expectations, every business needs to turn to automation or perish.

Automation needs to be ingrained in an organization's DNA early on and not deployed later as a replacement measure for existing job functions. It should instead be used to allow people and resources to be more focused on driving the business forwards, rather than on just keeping the lights on.

Every industry is going through a period of change as new technologies and new entrants look to disrupt the status-quo.  Automation is a key enabler for helping enterprises to disrupt their own industries and drive that change.  Acquiring new customers, retaining customers, driving business analytics, consolidating enterprises following mergers or driving agility and speed are all critical business imperatives.  Automation delivers the efficiency and enables the new way of thinking from your brightest talent to succeed.

If you look at the great innovations currently being developed in the financial sector, resource should be focused on adapting to consumer behavior and developing a strong multi-channel proposition that engages with customers. Customer purchasing behavior is influencing the development of mobile payment solutions - with both merchants and payments companies increasingly seeking to develop their understanding of consumption patterns through analytics.

Identifying opportunities for profit and service innovation in this new banking landscape - whether from virtual cards, mobile wallets, in-app payments - requires dedicated resource, as does measuring return on investment.

For our 2,500 customers, automation means freeing up their best and brightest talent to focus on making a difference.

Read the original blog entry...

More Stories By Automic Blog

Automic, a leader in business automation, helps enterprises drive competitive advantage by automating their IT factory - from on-premise to the Cloud, Big Data and the Internet of Things.

With offices across North America, Europe and Asia-Pacific, Automic powers over 2,600 customers including Bosch, PSA, BT, Carphone Warehouse, Deutsche Post, Societe Generale, TUI and Swisscom. The company is privately held by EQT. More information can be found at www.automic.com.

IoT & Smart Cities Stories
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
Early Bird Registration Discount Expires on August 31, 2018 Conference Registration Link ▸ HERE. Pick from all 200 sessions in all 10 tracks, plus 22 Keynotes & General Sessions! Lunch is served two days. EXPIRES AUGUST 31, 2018. Ticket prices: ($1,295-Aug 31) ($1,495-Oct 31) ($1,995-Nov 12) ($2,500-Walk-in)
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Business professionals no longer wonder if they'll migrate to the cloud; it's now a matter of when. The cloud environment has proved to be a major force in transitioning to an agile business model that enables quick decisions and fast implementation that solidify customer relationships. And when the cloud is combined with the power of cognitive computing, it drives innovation and transformation that achieves astounding competitive advantage.
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...