Welcome!

Industrial IoT Authors: William Schmarzo, Elizabeth White, Stackify Blog, Yeshim Deniz, SmartBear Blog

Related Topics: Mobile IoT, Industrial IoT, Microservices Expo, Microsoft Cloud, Agile Computing, SDN Journal

Mobile IoT: Article

Mobile Data as a Competitive Advantage

MobileEnterpriseStrategies.com

The success of companies today is less dependent on their physical assets, and more dependent on their ability to competitively utilize data.  Just think of companies like Kodak, Borders, Blockbuster, etc., that had great physical assets but could not effectively make the transition into the data driven digital era.  In the new whitepaper Code Rules: A Playbook for Managing at the Crossroads, the authors Malcolm Frank, Ben Pring and Paul Roehrig provide examples of this theory and recommendations for supporting it.

This theory resonates with me.  I speak weekly with service companies that want to support a real-time environment that will provide situational awareness of all field operations, but their IT infrastructures are not capable of supporting a real-time environment.  This is a problem as it prevents effective use of data which limits their competitiveness.

Let's image a scenario as follows - two service companies are competing for a large industrial HVAC (heating, ventilation, air, condition) contract.  Company A can commit to an 8 hour SLA (service level agreement) to be onsite for repairs.  Company B can commit to a 2 hour SLA.  Which company has a competitive advantage?

Company B has full and real-time situational awareness of the location, job status and qualifications of all of their employees and resources and can quickly and dynamically change their assignments and schedules and get them to the point of need.  Company B has a better "logistics of information" system which results in a competitive advantage.

Think about what it takes to support a real-time environment.  It requires a different kind of IT architecture and infrastructure than many companies have today.  It would be a mistake to think this is an enterprise mobility problem.  It is a company problem.  Today, real-time data is everything.  It is not enough to only review end of quarter numbers.  If there are problems in your processes or operations they should be recognized and fixed as they happen.

There is a saying I read the other day that I really like, "If your customers are adopting technology at a faster rate than you are supporting it, you are opening up an opportunity for your competitors."

Service companies need to recognize there are important sources of data (code halos) around at least five specific areas that should be properly managed and utilized:

  • Customers
  • Products/materials/supplies
  • Employees
  • Partners
  • Enterprises/Organizations


This data needs to be captured, processed, analyzed, reported and acted upon in real-time.  Although mobility is a key component of this, the IT infrastructure of most companies needs to be updated to support it, and management must have a business strategy in place that prioritizes the recognition and exploitation of "code halos" in all of their plans.
*************************************************************

Kevin Benedict, Head Analyst for Social, Mobile, Analytics and Cloud (SMAC) Cognizant

View Linkedin Profile

Read the whitepaper on mobile, social, analytics and cloud strategies Don't Get SMACked

Learn about mobile strategies at MobileEnterpriseStrategies.com Follow me on Twitter @krbenedict Join the Linkedin Group Strategic Enterprise Mobility
Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility and SMAC analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
Chris Matthieu is the President & CEO of Computes, inc. He brings 30 years of experience in development and launches of disruptive technologies to create new market opportunities as well as enhance enterprise product portfolios with emerging technologies. His most recent venture was Octoblu, a cross-protocol Internet of Things (IoT) mesh network platform, acquired by Citrix. Prior to co-founding Octoblu, Chris was founder of Nodester, an open-source Node.JS PaaS which was acquired by AppFog and ...
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
Cloud-enabled transformation has evolved from cost saving measure to business innovation strategy -- one that combines the cloud with cognitive capabilities to drive market disruption. Learn how you can achieve the insight and agility you need to gain a competitive advantage. Industry-acclaimed CTO and cloud expert, Shankar Kalyana presents. Only the most exceptional IBMers are appointed with the rare distinction of IBM Fellow, the highest technical honor in the company. Shankar has also receive...