Welcome!

Industrial IoT Authors: Elizabeth White, Pat Romanski, Scott Allen, Liz McMillan, William Schmarzo

Related Topics: Microservices Expo, Java IoT, Industrial IoT, Microsoft Cloud, IoT User Interface, CRM

Microservices Expo: Article

Will IT Operations Analytics Platforms Replace APM Suites?

Behavior Learning Technology Moves to the Forefront

Gartner recently published an important report titled "Will IT Operations Analytics Platforms Replace APM Suites?"* The report is based on Gartner client Inquiries about enterprise performance and availability strategies and these enterprises report a near-universal commitment to the idea that monitoring, performance and availability should be application-centric. At the same time the report suggests the rate at which investments in new on-premises Application Performance Monitoring (APM) technology appears to be slowing down. It attributes this to observations that enterprises have perhaps prematurely come to believe that IT operations analytics (ITOA) platforms can be deployed as a substitute for traditional APM suites. It concludes that IT operations analytics platforms are not a substitute for traditional five-dimensional APM portfolios, but the importance of analytics to APM will continue to grow over the next five years. It features a strategic planning assumption forecasting that by 2015, 60% of Global 2000 enterprises will consider ITOA a higher priority than APM, up from 20% in 2012.

At about the time of this report, a discussion on the APM Strategies LinkedIn group surfaced about the role of advanced analytics and behavior learning technologies as a priority in the Gartner APM model. So much of my thoughts on the emergence of analytics apply to both topics, and they come from the perspective of Netuitive's customers - which include enterprises in the Telco, financial services, insurance, and e-commerce industries.

The one thing all of them have in common is that they view customized applications and IT services as a competitive differentiator - not necessarily IT infrastructure, which was where monitoring started. And these companies view certain classes of applications as being critical to the business. Often they are customer-facing, revenue impacting services like Point-of-Sales systems in retail and e-commerce, or Broker Portals and Payments Systems in the financial services industries.

Each of our customers also has found that while many APM tools have some sort of analytics, it is often really just a form or reporting for use in non-real time (like capacity planning) or for post-mortem forensics. The largest and most forward thinking organizations have sought Behavior Learning technology as the unifying IT analytics across their entire APM environment enabling them to understand the business impact of IT.

What Behavior Learning technology offers is a way to learn in real time which components of your application infrastructure can be correlated to the measurable behaviors that you care about - end user experience and business KPIs. For example, can a slow-down in web page response be correlated to lengthening SQL call queues in a database intensive application? And if so, which DB cluster or DB server in particular? Or maybe it has nothing to do with the DB cluster and it can be correlated to some "abnormal" JVM metric behavior - so the app cluster is the problem. And if there is a problem - can you correlate this to business impact - like the sales per hour metric for your Point of Sale system?

As exhibited in this video - http://resources.netuitive.com/case-study-mobile-application-provisioning-with-predictive-analytics - Behavior Learning technology as a new form of analytics typically provides application performance insight useful to really deliver proactive management - and I mean REALLY proactive. The challenge of course, is that this is all foreign technology to your DevOps teams so there has to be a buy in period - especially from Sr. Management to make this work.

So from my view of the market - which is our customers - I do see very strong indication that for "APM 2.0" or "Next Generation APM", architects and APM strategists are realizing that it's not enough to collect the data and run-time architectures in the other four dimensions of APM, and that new ways of analyzing all this data - including using Behavior Learning technology - is what is needed to get the most value out of APM for your most critical applications.

The market will either have this need for analytics served by an APM vendor who greatly (and I mean GREATLY) improves its analytics capabilities, or by an analytics specialist like Splunk and Netuitive, that complements traditional APM tools.

*"Will IT  Operations Analytics Platforms Replace APM Suites?" - Will Cappelli, 19 December 2012 - Gartner Research G00246057.

More Stories By Graham Gillen

Graham Gillen is the Vice President of Marketing at Search Technologies. He has over 15 years of experience in Enterprise software in the areas of search and analytics technologies; IT systems management; application performance management; middleware, and IT security. Prior to Netuitive, Graham held product management and marketing positions with VeriSign, webMethods, Netuitive and Cyveillance. He also authors a blog (www.blackbookninja.com) that provides lighthearted career guidance to young product management and marketing professionals. He believes life is too short to work with boring products or rude people.

@ThingsExpo Stories
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, discussed how research has demonstrated the value of Machine Learning in delivering next generation analytics to imp...
The cloud promises new levels of agility and cost-savings for Big Data, data warehousing and analytics. But it’s challenging to understand all the options – from IaaS and PaaS to newer services like HaaS (Hadoop as a Service) and BDaaS (Big Data as a Service). In her session at @BigDataExpo at @ThingsExpo, Hannah Smalltree, a director at Cazena, provided an educational overview of emerging “as-a-service” options for Big Data in the cloud. This is critical background for IT and data profession...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
When people aren’t talking about VMs and containers, they’re talking about serverless architecture. Serverless is about no maintenance. It means you are not worried about low-level infrastructural and operational details. An event-driven serverless platform is a great use case for IoT. In his session at @ThingsExpo, Animesh Singh, an STSM and Lead for IBM Cloud Platform and Infrastructure, will detail how to build a distributed serverless, polyglot, microservices framework using open source tec...
Connected devices and the industrial internet are growing exponentially every year with Cisco expecting 50 billion devices to be in operation by 2020. In this period of growth, location-based insights are becoming invaluable to many businesses as they adopt new connected technologies. Knowing when and where these devices connect from is critical for a number of scenarios in supply chain management, disaster management, emergency response, M2M, location marketing and more. In his session at @Th...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life sett...
Cloud Expo, Inc. has announced today that Andi Mann returns to 'DevOps at Cloud Expo 2016' as Conference Chair The @DevOpsSummit at Cloud Expo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "DevOps is set to be one of the most profound disruptions to hit IT in decades," said Andi Mann. "It is a natural extension of cloud computing, and I have seen both firsthand and in independent research the fantastic results DevOps delivers. So I am excited t...
"We work in the area of Big Data analytics and Big Data analytics is a very crowded space - you have Hadoop, ETL, warehousing, visualization and there's a lot of effort trying to get these tools to talk to each other," explained Mukund Deshpande, head of the Analytics practice at Accelerite, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
"delaPlex is a software development company. We do team-based outsourcing development," explained Mark Rivers, COO and Co-founder of delaPlex Software, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
IoT is rapidly changing the way enterprises are using data to improve business decision-making. In order to derive business value, organizations must unlock insights from the data gathered and then act on these. In their session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, and Peter Shashkin, Head of Development Department at EastBanc Technologies, discussed how one organization leveraged IoT, cloud technology and data analysis to improve customer experiences and effi...
Basho Technologies has announced the latest release of Basho Riak TS, version 1.3. Riak TS is an enterprise-grade NoSQL database optimized for Internet of Things (IoT). The open source version enables developers to download the software for free and use it in production as well as make contributions to the code and develop applications around Riak TS. Enhancements to Riak TS make it quick, easy and cost-effective to spin up an instance to test new ideas and build IoT applications. In addition to...
The idea of comparing data in motion (at the sensor level) to data at rest (in a Big Data server warehouse) with predictive analytics in the cloud is very appealing to the industrial IoT sector. The problem Big Data vendors have, however, is access to that data in motion at the sensor location. In his session at @ThingsExpo, Scott Allen, CMO of FreeWave, discussed how as IoT is increasingly adopted by industrial markets, there is going to be an increased demand for sensor data from the outermos...
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
The cloud market growth today is largely in public clouds. While there is a lot of spend in IT departments in virtualization, these aren’t yet translating into a true “cloud” experience within the enterprise. What is stopping the growth of the “private cloud” market? In his general session at 18th Cloud Expo, Nara Rajagopalan, CEO of Accelerite, explored the challenges in deploying, managing, and getting adoption for a private cloud within an enterprise. What are the key differences between wh...
Presidio has received the 2015 EMC Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program. Presidio was also honored as the 2015 EMC Americas Marketing Excellence Partner of the Year and 2015 Mid-Market East Partner of the Year. The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedbac...
The IoT is changing the way enterprises conduct business. In his session at @ThingsExpo, Eric Hoffman, Vice President at EastBanc Technologies, discussed how businesses can gain an edge over competitors by empowering consumers to take control through IoT. He cited examples such as a Washington, D.C.-based sports club that leveraged IoT and the cloud to develop a comprehensive booking system. He also highlighted how IoT can revitalize and restore outdated business models, making them profitable ...
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, Bradley Holt, Developer Advocate a...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
In addition to all the benefits, IoT is also bringing new kind of customer experience challenges - cars that unlock themselves, thermostats turning houses into saunas and baby video monitors broadcasting over the internet. This list can only increase because while IoT services should be intuitive and simple to use, the delivery ecosystem is a myriad of potential problems as IoT explodes complexity. So finding a performance issue is like finding the proverbial needle in the haystack.