Industrial IoT Authors: Yeshim Deniz, Liz McMillan, Elizabeth White, Maria C. Horton, William Schmarzo

Related Topics: Cloud Security, Java IoT, Industrial IoT, Microservices Expo, Agile Computing, Release Management

Cloud Security: Article

What Is the Future of Security Incident Response?

An interview with CyberSponse CEO Joseph Loomis

With the common theme in today's security management conversations being "your security will fail" and "expect to be breached," there's no question that there has been increased interest in the area of incident response. The industry is realizing that the addition of regulations, people, or even product features, is not going to cut it - a next generation incident response offering is needed.

To get a view of what the next-generation incident response solution might look like, Web Security Journal sat down with entrepreneur and life-long incident response veteran, Joseph Loomis, a cooperative member with the FBI and DEA's divisions on Cybercrime and founder and CEO of Phoenix-based CyberSponse.

WSJ: Tell us a little bit about yourself - why does incident response interest you enough to start a company that appears to be all IR all the time?

Joseph Loomis: The desire to help people and businesses in need is in my bones. In fact, my experience with incident response goes all the way back to my childhood days when my father and his friends saw a gap in community protection and emergency "incident" response, and in turn created an entirely new fire department for our town. What I saw was that most people aren't aware that nearly every medical emergency - even if not fire related - is responded to by the fire department. My father and his friends came up with their own incident response program - they saw the need and made it a reality. They took the bull by the horns, figured it out, and worked on it until they got it right. Watching them, I repeatedly got to see how people responded during traumatic/chaotic events.

Like my father, I too served six years in the military, an experience that allowed me to help individuals, organizations, and countries alike. Shortly after completing my service with the armed forces and attending the University of Florida for Electrical Engineering, I was working for an electronics manufacturer in California. While working as the director of engineering, I saw the need for businesses to protect their assets in the online world. In response to this need, I founded NetEnforcers, a company chartered with protecting online brands and intellectual property. After successfully growing the company and securing customers like Apple, Microsoft, Cisco, Samsung, LG and Pfizer, I sold NetEnforcers, both debt-free and very profitable. Soon after, I began to look for the next area where I could help the world become a better place.

As a formally licensed Private Investigator and a cooperative member with the FBI & DEA's divisions on Cybercrime, I have been fortunate to connect with other entrepreneurs and security industry experts that share the same goals as I do. In 2011, I looked to Spyro Malaspinas, a proven, trusted, and innovative information security leader and a long time friend, to partner with me as a co-founder for CyberSponse - a Phoenix-based company chartered with helping organizations successfully respond to the inevitable security breach. Together Spyro and I developed the business case that would make CyberSponse a reality.

WSJ: What do you see as the biggest challenge faced by organizations with respect to security incident response?

Loomis: As you can imagine, my exposure to fire response, medical response, and military response presented me with far worse situations than a firewall breach. It's safe to say that these experiences taught me how to remain calm under pressure, to recognize how important planning is, and to appreciate how critical communication is during a crisis. Relating this back to cybersecurity, I find the biggest challenge in IR is having the right information available to the right people on the IR team at the right time, and being able to communicate and collaborate throughout the entire response process.

For example, most IR programs involve the use of panicky conference calls and drawn-out email communications, both of which seem to get in the way when something really serious is happening. If you haven't been through it, it may be hard for you to understand. But think about it for a minute - speed of communication is critical during an incident. Even if the right people are included in an email thread, if the critical person is not looking at their email program when it really matters, something can get missed. Similarly, oftentimes the IR leads don't have a clear view of who's doing what and when, regardless of the communication methods used.

WSJ: If you were to pick one big thing that has to change for IR, what would that be?

Loomis: Collaborative communication. The problem is that most IR personnel only know the email/conference call method to incident response. The improvement of standard IR methods needs to be the focus of organizations. In my mind, this is exactly where IR necessitates transformation. New methods of communication need to be leveraged; we need to move things from an ad-hoc model where organizations are forced to jump the tracks, to a cohesive experience that enables teams to communicate and collaborate. We could look to "The Computer Incident Response Planning Handbook" by Neal K McCarthy as a starting point for how to begin this transformation as it is a great source for what works during IR..

WSJ: What prompted you to tackle these challenges with your founding of CyberSponse?

Loomis: I know from first-hand experience that leadership, coordination, communication, planning, and collaboration are key elements to controlling a chaotic situation. Reaching out to old friends that were familiar with security, Spyro included, we decided to form CyberSponse. After digesting the business model and vetting it and the technology plans with some great contacts in the security world, I elected to personally invest over what will be 2M when we hit the market. Our founding management team has been developed through a close network of experienced and trusted friends and partners. And, rather than building an engineering team from the ground up, we looked to a development genius who already had an experienced and functional team, Paul Janisko. He quickly joined the march, and right from the start, we found ourselves with a solid plan, a solid team, and a solid solution to a problem that is not going away.

We are well positioned to succeed and intend to make CyberSponse a reality very soon, a reality that will change the face of IR forever, a reality that will seen by the world at the upcoming launch at RSA 2013 in San Francisco.

WSJ: How will CyberSponse shape the future of incident response?

Loomis: While our solution is far from simple to develop, simply put, CyberSponse is going to bring the efficiency, economics, transparency, and analytics that IR has needed for a long time. No more relying solely on ticketing systems, no more conference calls lasting 6 hours, no more meetings to have meetings. The CyberSponse solution has been tailored to handle the future of IR, designed specifically to streamline the use of a variety of technologies such as SMS, instant messaging, secure document collaboration, and mobile (to name a few). One example I can share pre-launch is that the CyberSponse system will offer built-in tools and training which will help teams become more prepared for a breach when it occurs. Also, by partnering with cutting edge providers like FireHost, Carbon Black, and Blackhills InfoSec, CyberSponse is going to put the power of IR back in the hands of the IR team in a way they've never experienced before, giving them the ability to respond with confidence from wherever they are.

WSJ: What does the future hold for CyberSponse?

Loomis: Legacy technologies like email and ticketing systems are holding the IR teams back, forcing them to operate outside even the best laid out IR plans. In fact, best practices such as NIST SP800-61 and ISO-27035 call for organizations to stay out of email when an incident occurs - not use it as the main tool for communication. With several patents pending, this is the future for CyberSponse - we will bring the IR teams up to date with a next generation IR solution so they can actually follow industry standards, guidelines, regulations, and more - while becoming more effective and efficient in their IR programs while doing so. CyberSponse will provide the perfect solution for companies small and large, leveraging a cyber-response community we help build where companies help each other fight cyber-crime and respond to cyber-attacks.

One final thought that I would add with respect to standards and regulations is the IR audit trail. CyberSponse, effectively operating as a secure bunker for all IR activities, will keep track of everything IR related and keep it secure within the bunker. Organizations will be able to see and report on what Resource A did and what Resource B forgot to do - even if one of those resources is an external service provider bound to an IR SLA. This will be an auditors dream - and will help the organization improve upon future IR activities.

More Stories By Liz McMillan

News Desk compiles and publishes breaking news stories, press releases and latest news articles as they happen.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.

@ThingsExpo Stories
Cloud based infrastructure deployment is becoming more and more appealing to customers, from Fortune 500 companies to SMEs due to its pay-as-you-go model. Enterprise storage vendors are able to reach out to these customers by integrating in cloud based deployments; this needs adaptability and interoperability of the products confirming to cloud standards such as OpenStack, CloudStack, or Azure. As compared to off the shelf commodity storage, enterprise storages by its reliability, high-availabil...
The IoT industry is now at a crossroads, between the fast-paced innovation of technologies and the pending mass adoption by global enterprises. The complexity of combining rapidly evolving technologies and the need to establish practices for market acceleration pose a strong challenge to global enterprises as well as IoT vendors. In his session at @ThingsExpo, Clark Smith, senior product manager for Numerex, will discuss how Numerex, as an experienced, established IoT provider, has embraced a ...
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
Donna Yasay, President of HomeGrid Forum, today discussed with a panel of technology peers how certification programs are at the forefront of interoperability, and the answer for vendors looking to keep up with today's growing industry for smart home innovation. "To ensure multi-vendor interoperability, accredited industry certification programs should be used for every product to provide credibility and quality assurance for retail and carrier based customers looking to add ever increasing num...
In the next forty months – just over three years – businesses will undergo extraordinary changes. The exponential growth of digitization and machine learning will see a step function change in how businesses create value, satisfy customers, and outperform their competition. In the next forty months companies will take the actions that will see them get to the next level of the game called Capitalism. Or they won’t – game over. The winners of today and tomorrow think differently, follow different...
“Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. CloudBerry Backup is a leading cross-platform cloud backup and disaster recovery solution integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure and Google Cloud Platform.
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, will discuss how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team a...
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
What are the successful IoT innovations from emerging markets? What are the unique challenges and opportunities from these markets? How did the constraints in connectivity among others lead to groundbreaking insights? In her session at @ThingsExpo, Carmen Feliciano, a Principal at AMDG, will answer all these questions and share how you can apply IoT best practices and frameworks from the emerging markets to your own business.
Big Data has been changing the world. IoT fuels the further transformation recently. How are Big Data and IoT related? In his session at @BigDataExpo, Tony Shan, a renowned visionary and thought leader, will explore the interplay of Big Data and IoT. He will anatomize Big Data and IoT separately in terms of what, which, why, where, when, who, how and how much. He will then analyze the relationship between IoT and Big Data, specifically the drilldown of how the 4Vs of Big Data (Volume, Variety,...
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform and how we integrate our thinking to solve complicated problems. In his session at 19th Cloud Expo, Craig Sproule, CEO of Metavine, will demonstrate how to move beyond today's coding paradigm ...
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
A completely new computing platform is on the horizon. They’re called Microservers by some, ARM Servers by others, and sometimes even ARM-based Servers. No matter what you call them, Microservers will have a huge impact on the data center and on server computing in general. Although few people are familiar with Microservers today, their impact will be felt very soon. This is a new category of computing platform that is available today and is predicted to have triple-digit growth rates for some ...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
Most people haven’t heard the word, “gamification,” even though they probably, and perhaps unwittingly, participate in it every day. Gamification is “the process of adding games or game-like elements to something (as a task) so as to encourage participation.” Further, gamification is about bringing game mechanics – rules, constructs, processes, and methods – into the real world in an effort to engage people. In his session at @ThingsExpo, Robert Endo, owner and engagement manager of Intrepid D...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.